Managing Health and Safety in the Hospitality, Travel and Tourism Industry

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Role of the Duty Manager

The duty manager has a vital role to play in relation to the health and safety of the guests and staff who work at the Copthorne Hotel.

Every day in the hotel we have...an early duty manager and a late duty manager...”

Activity 1

The Duty Manager must do a ‘walk around’ in the hotel to check all areas are free of Health and Safety hazards and report any problems. The appropriate form is then signed and kept for future records.

Complete the Duty Manager's 'walk around' form.

After completing the activity, take a look at the Copthorne Hotel Duty Manager's 'walk around' form below:

Duty Manager's Security Checklist
(MS Word) Duty Manager's Security Checklist

Activity 2

Summarise the role of the Duty Manager with respect to health, safety and security procedures.

Activity 3

Summarise the role of the Duty Manager with respect to fires and emergencies.

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