Managing Health and Safety in the Hospitality, Travel and Tourism Industry

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Worldchoice

As a member of Worldchoice, Travel Stop benefits from being part of the largest consortia of travel agents in the United Kingdom.

Activity 4

Use the link below to navigate to the Worldchoice website:

http://www.worldchoice.co.uk/

Summarise the benefits to Travel Stop of being a member of the Worldchoice group.


ABTA

Like nearly all travel agents in the United Kingdom, Travel Stop is a member of ABTA (The Association of British Travel Agents). Being an ABTA member provides benefits to Travel Stop and its customers.

One of the most important of these is about the protection of money paid by customers when a holiday company goes out of business, or a major event causes the cancellation of travel arrangements which have been paid for.

It is important to understand that the exact situation regarding the protection of customers’ payments is not totally clear in all cases, but in many situations customers booking with travel agents who are members of ABTA will be able to obtain a refund of their money.


ACE

Travel Stop is also a member of the Association of Cruise Experts (ACE). Amongst other services, ACE offers training and support to travel agents selling cruise holidays. ACE summaries its services in the paragraph below:

ACE is the award-winning training and support organisation dedicated to providing expert cruise training and support for travel agents and peace of mind for customers. We are supported by 35 of the world's leading cruise lines and in turn support over 12,000 individual travel agents to make sure that cruise customers get the holiday of their dreams. Our cruise training includes online modules and information, Cruise Expo events, Know How seminars, Learning at Sea opportunities and ship visits.“

Activity 5

Use the link below to find out about the products and services provided by ACE:

http://www.cruiseexperts.org/default.asp?PID=140&PPID=1&PageName=what is ace?

Write a summary of the principal benefits to Travel Stop of being a member of ACE.


TIPTO

The fourth trade association of which Travel Stop is a member is TIPTO – The Truly Independent Professional Travel Organisation.

Find out more about TIPTO at:

http://www.tipto.co.uk/

Activity 6

Suggest why each of the services listed below which are offered by TIPTO would be important for Travel Stop:

  • Advice
  • Training
  • Educationals
  • Roadshows
  • Competitions
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