Sealyham Activity Centre is based in the heart of Pembrokeshire. It is a popular activity centre because of its superb setting in the Pembrokeshire countryside with unrivalled access to the sea, rivers, beautiful beaches and coastal cliffs. The area has been described as an outdoor pursuit paradise.
Exciting outdoor activities have been organised at Sealyham Activity Centre since 1986 and offer exhilarating and stimulating experiences for children and adults alike.
The team of well-qualified instructors will work with individuals or small groups to guarantee full personal attention.
The Sealyham Activity Centre provides a range of outdoor activities for different groups of customers.
Use the website of the organisation to summarise the main products and services provided by Sealyham.
Using the link to the centre’s website, identify five visitor types likely to use the centre and suggest appropriate activities for each group.
Like all similar organisations, Sealyham is concerned about maintaining a high level of Health and Safety for its customers. However, it is important to appreciate the benefits and appeal of taking part in adventure activities and what different people can achieve by completing a particular task.
By undertaking additional research and using suitable images from the image bank,
discuss fully the benefits and appeal of participation in outdoor adventure activities for different groups of people.
Sealyham provides a kit list for school groups which visit the centre. This can be found at the link below.
http://sealyham.com/uploads/files/Kit_List_For_Activities.doc
Explain how providing a kit list before a visit helps to support Health & Safety while at the same time supports good customer service.
Suggest why, by providing their own specialist equipment, Sealyham is offering good customer service and supporting effective Health and Safety.
Although Sealyham guarantees a fun experience, the health and safety of its customers and staff is their number one priority.
Suggest three benefits for Sealyham in having an excellent health and safety record.
Explain why Sealyham's excellent health and safety record would appeal to customers such as schools and families.
Sealyham has devised a Code of Practice which can be found at the link below.
http://sealyham.com/safety.htm
Summarise the Code of Practice by developing a presentation aimed at potential new customers.
Evaluate the effectiveness of the Code of Practice.