Unit 5 - Key Terms

JOB DESCRIPTION – document that describes the duties of a worker and his/her status in the organisation

PERSON SPECIFICATION – a document that describes the sort of person required to do a particular job

applicant, including name, address, age, qualifications and experience

EXTERNAL RECRUITMENT – when an employee is appointed from outside the organisation

INTERNAL RECRUITMENT – when an existing employee is appointed to a post

HIERARCHY OF NEEDS – placing needs in order of importance, starting with basic human needs

MOTIVATION – in work, the desire to complete a task

AUTOCRATIC LEADER – tells others what to do without consulting them

DEMOCRATIC LEADER – seeks the views of others before making a decision

LAISSEZ-FAIRE LEADER - a leader who allows others to make their own decisions and only occasionally makes decisions for others

GROSS PAY – total earnings, including basic pay and overtime earnings

NET PAY – earnings after deductions – such as tax and pensions – have been taken away

PIECE RATES – a payment system where workers’ wages are determined by how much they produce

TIME RATES – a payment system where workers’ wages are determined by the hours that they work

TRADE UNION – an organisation which represents the interests of the workers who are its members

SHOP STEWARD – elected by workers to represent them

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