Only about ten per cent of our communication is actually spoken, and through this two-way process of communication, health and social care workers are able to work with children and young people and their families in order to ascertain what their needs are and what can be put in place to support them.
During this process, it is important that the child or young person is allowed to speak freely and is not overly questioned as this can be overwhelming. Health and social care workers need to adapt their communication styles and techniques in order to ascertain information without putting the children and young people under stress.
When aiming to discover how a child or young person wishes to communicate, it is important to choose the right moment and the right place. If something needs to be discussed in private with an individual, it is vital to ensure that the choice of venue is private and that no one feels uncomfortable about the possibility of being overheard.
Whilst friends and family can be of assistance, advocacy services can be requested to help in this process.
Dim ond tua deg y cant o'n cyfathrebu sydd ar lafar mewn gwirionedd, a thrwy’r broses gyfathrebu ddwyffordd hon bydd hyn yn galluogi gweithwyr iechyd a gofal cymdeithasol i weithio gyda phlant a phobl ifanc a’u teuluoedd i ffurfio cydberthnasau a nodi eu hanghenion a’r hyn sydd angen ei wneud i’w cefnogi.
Yn ystod y broses hon, mae’n bwysig gadael i’r plentyn neu’r person ifanc siarad heb gwestiynu gormod arnynt. Gall hyn eu llorio. Mae’n rhaid i weithiwyr iechyd a gofal cymdeithasol ystyried y gwahanol dechnegau y gellid eu defnyddio i gasglu gwybodaeth yn gywir ac yn effeithiol heb beri gormod o ofid i’r plant a’r bobl ifanc.
Wrth gael gwybod sut mae plentyn neu berson ifanc yn dymuno cyfathrebu, mae'n bwysig dewis yr adeg gywir a'r lle cywir. Os oes angen trafod rhywbeth yn gyfrinachol ag unigolyn, mae'n hollbwysig sicrhau bod lleoliad preifat yn cael ei ddewis ac nad oes unrhyw un yn teimlo'n anghyfforddus ynglŷn â'r posibilrwydd y bydd rhywun arall yn clywed.
Er y gall ffrindiau a theulu fod o gymorth, gall gwasanaethau eiriolaeth gael ei galw i helpu yn ystod y broses hon.
Think about different types of communication methods that could be used with children and young people with all different communication needs.
What methods could be used?
Meddyliwch am y dulliau cyfathrebu gwahanol y gellid eu defnyddio gyda phlant a phobl ifanc sydd ag anghenion cyfathrebu gwahanol.
Pa ddulliau y gellid eu defnyddio?
Suggested responses: Written, verbal, pictures, videos, braille, computer, objects of reference e.g. pointing to a teapot to mean you would like a cup of tea.
Ymatebion awgrymedig: Ysgrifenedig, llafar, lluniau, fideos, Braille, cyfrifiadur, gwrthrychau cyfeirio e.e. pwyntio at debot er mwyn cyfleu yr hoffech gael paned.